Our Team

---

At Higher Level Care Pty Ltd, we believe that quality support starts with the right people.

Our team is made up of carefully selected support workers who bring professionalism, empathy and consistency to every shift. We prioritise long-term relationships, clear communication and stable staffing to support positive outcomes for participants and their families.

We take a considered approach to staffing and participant matching.

Before commencing supports, we assess:

• Participant goals and support needs
• Behavioural and regulation considerations
• Personality and communication style
• Scheduling sustainability
   

This allows us to provide consistent support rather than short-term placements.

Our support workers are selected for their:

• Experience in disability support
• Emotional intelligence and communication skills
• Ability to support participants with complex needs
• Commitment to professionalism and reliability
   

All support workers hold relevant clearances and training in line with NDIS requirements.

We do not overcommit or overschedule our team.

By maintaining manageable caseloads, we ensure our support workers can deliver high-quality, consistent support without burnout — benefiting participants, families and coordinators alike.